Acceptable Use Policy
Updated 1 October 2026
WorldRetail works because members and businesses trust each other. This policy forms part of our Terms of Membership and Use and Merchant Terms.
Members must not
- share, copy, screenshot, record or let anyone else use their WorldRetail Pass, or try to reproduce pass codes
- resell, publish or share member discount codes, gift codes or account access
- create multiple accounts, use false details, or use someone else's account
- use an offer in breach of its conditions, or redeem in a way intended to get around limits
- harass, threaten or mislead the staff of participating businesses
Businesses must not
- publish misleading offers, including inflated "normal" prices or conditions hidden from members
- refuse a valid offer to a member who meets its conditions, or treat WorldRetail members less favourably than other customers for reasons unrelated to the offer
- record redemptions that did not happen, or create member accounts to generate redemptions
- share their business PIN outside their own staff
- use member data for anything other than confirming redemptions and keeping their own records
- upload content they do not have the right to use, or content that is unlawful, offensive or misleading
No one may
- scrape, copy or harvest offers, businesses or member data, or access WorldRetail with bots or automated tools except through features we provide for that purpose
- probe, scan or test the security of WorldRetail, or interfere with its operation
- reverse engineer the pass or redemption system
- use WorldRetail for anything unlawful under the laws of the United Arab Emirates or the country you are in
What happens if this policy is broken
Depending on how serious it is, we may remove content, invalidate pass codes, limit or cancel redemptions, pause offers, suspend or close accounts, and report unlawful activity to the authorities. Where we can, we explain what happened and give you a chance to respond. Automated checks may flag activity, but a person reviews it before an account is suspended.
Report misuse to help@worldretail.group.